Privacy Policy

Last updated: March 23, 2026

1. Who we are

This policy describes how TailorMyTripMexico (“we”) handles information when you use our digital travel planning service for Playa del Carmen.

2. Information we collect

We may collect: (a) Trip preferences you submit (e.g. dates, interests, budget level) to generate your itinerary; (b) contact or account identifiers needed to deliver the service or support (e.g. email); (c) payment-related data as processed by our payment provider—we do not store full card numbers on our servers; (d) technical data such as IP address, device/browser type, and cookies or similar technologies used to operate and secure the site.

3. How we use information

We use information to: provide and improve the itinerary product; process payments; respond to support requests; detect abuse or fraud; and comply with legal obligations.

4. Automation

Itinerary generation relies on software and curated data. Human access to your content is limited to what is needed for support or legal compliance.

5. Sharing

We may share data with service providers who help us run the product (e.g. hosting, email, payment processing), subject to appropriate safeguards. We may disclose information if required by law or to protect rights and security.

6. Retention

We retain information as long as needed to provide the service, meet legal requirements, and resolve disputes. Retention periods may vary by data type.

7. Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal data. Contact us to make a request. We may verify your identity before responding.

8. International users

If you access the service from outside the country where we operate, your data may be processed in countries with different privacy laws.

9. Children

The service is not directed at children under 13 (or the age required in your jurisdiction). We do not knowingly collect personal information from children.

10. Changes

We may update this policy. Check the “Last updated” date; continued use after changes may mean acceptance where allowed by law.

11. Contact

Questions: support@tailormytripmexico.com